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Bank of America

UX Strategy + Design

The Brief

I was tasked with understanding business requirements, conceiving and conducting user research, interviews and translating them into user flows, wireframes, mockups and prototypes. I was also expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.

Deliverables

  • User research takeaways document
  • Call-to-action inventory
  • Conceptual model
  • User flows
  • Low-fidelity wireframes
  • Visual design mockups
  • Design specifications
  • Usability best practices document

My Process

If you are a potential client or agency, please contact me to discuss my process for this project.